Which of the following is critical for resolving disputes in construction?

Clear documentation and communication are vital for resolving disputes in construction because they provide a structured framework that outlines the expectations, responsibilities, and agreements made by all parties involved in a project. This documentation serves as a reference point that can clarify misunderstandings and reduce the potential for conflict. When disputes arise, well-documented contracts, change orders, correspondences, and logs of communications can help ascertain what was originally agreed upon, the timeline of events, and any amendments that have been made. This evidentiary support is invaluable during negotiations, mediation, or legal proceedings, making it easier to reach an amicable resolution.

Effective communication also ensures that all parties stay informed and engaged throughout the project, fostering a collaborative environment that can prevent many disputes from escalating in the first place. In contrast, ignoring problems, maintaining casual communication, or revising contracts only after disputes have occurred can lead to misunderstandings and exacerbate the conflict, making resolution more difficult.